Subshift

Compliance overview

The Compliance section at /compliance is your central view for tracking whether every worker has the documents they need to work. Non-compliant workers cannot be offered shifts, so keeping this up to date is critical to filling your clients' needs.

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The compliance overview showing status tiles (compliant, expiring soon, non-compliant) and a list of workers requiring attention.

Status tiles

Three summary tiles sit at the top of the compliance page:

  • Compliant — workers who have all required documents uploaded and unexpired.
  • Expiring soon — workers with one or more documents expiring within the next 30 days. They are still eligible for shifts today, but action is required to keep them compliant.
  • Non-compliant — workers missing a required document or with an expired document. They will not receive shift offers until their compliance is restored.

Warning

Workers marked as non-compliant are automatically excluded from shift matching. If a shift cannot be filled and the worker pool looks thin, check the non-compliant tile — you may have workers who would otherwise be eligible.

Workers requiring attention

Below the tiles is a list of workers who are non-compliant or expiring soon, sorted by urgency (soonest expiry or longest non-compliant period first). Click any row to open the worker's compliance detail.

Expiring-soon logic

A document is flagged as "expiring soon" when its expiry date is within 30 days of today. The thresholds are set per document type in Settings → Document types. If you want earlier warnings for critical documents (e.g. DBS checks), increase the warning threshold there.

Tip

Proactively chase workers for document renewals as soon as they appear in the "expiring soon" list — waiting until expiry means losing the worker from your active pool.

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