Subshift

Hours report

The hours report at Reports → Hours shows how many hours your workers are delivering, how well shifts are being filled, and where demand is concentrated across clients and positions.

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The hours report showing total hours worked, fill rate percentage, and a breakdown chart by position.

Opening the report

  1. Click Reports in the sidebar.
  2. Select Hours.
  3. Set your desired date range using the From / To date pickers.

Key metrics

  • Total hours worked — the sum of all approved timesheet hours in the period.
  • Shifts created — total shifts opened in the period, regardless of status.
  • Shifts filled — shifts that reached FULLY_FILLED or PARTIALLY_FILLED status.
  • Fill rate — the percentage of shifts that were at least partially filled. A fill rate below 80% may indicate a worker supply problem for certain positions or shifts.

Tip

If your fill rate is dropping, check the Workers list for positions with low headcount and consider recruiting or cross-qualifying existing workers.

Reading the charts

The chart panel shows hours broken down by the grouping you select — client, position, or month. Switch groupings using the selector above the chart. Hover over any bar or data point to see the exact figure.

Exporting

Click Export CSV to download the current view as a CSV file.

Note

Hours figures are based on approved timesheets only. Shifts in progress or with unapproved timesheets are not counted until the timesheet is approved.

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