Availability

Your availability tells your agency when you're free to work. The more accurately it reflects your real schedule, the better the shift offers you'll receive — and the fewer offers you'll have to decline.

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The availability screen showing a weekly recurring schedule with toggles for each day and time blocks.

Opening availability settings

  1. Tap Profile in the bottom navigation.
  2. Tap Availability.

Setting your recurring weekly availability

The weekly schedule lets you set the days and times you're generally available. This repeats every week unless you override a specific date.

  1. Tap a day of the week to toggle it on or off.
  2. If a day is on, tap it again to set your available time range for that day (e.g. Mon 06:00–22:00).
  3. Tap Save.

Tip

Be generous with your availability window — your agency uses it to match you to shifts. You can always decline an offer that doesn't work for you, but a narrow availability window means fewer offers reach you in the first place.

Blocking specific dates

If you're unavailable on a specific date (holiday, appointment, etc.) but are otherwise available that day of the week, add a date block:

  1. Tap Add date block.
  2. Select the date (or a range of dates).
  3. Optionally add a note for your own reference.
  4. Tap Save.

Date blocks override your weekly schedule for those specific dates. Your agency will not offer you shifts on blocked dates.

Note

Date blocks only prevent new shift offers — they don't cancel shifts you've already accepted. If you need to cancel an accepted shift, contact your agency as soon as possible.

Fatigue rules and rest periods

Your agency may have fatigue rules configured. These automatically prevent you from being offered a shift too soon after a previous one — for example, requiring an 11-hour rest period between shifts. If you're not receiving offers for times you're available, a fatigue rule may be active. Contact your agency if you have questions about this.

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