Subshift

Getting started

Your agency will send you an invite email when they add you to Subshift. This guide takes you through your first login, completing your profile, and what happens before you start receiving shift offers.

Step 1: Install the app

Before you log in, install Subshift on your phone so you can access it easily and receive notifications. See Install on your phone for step-by-step instructions.

Step 2: Accept your invite

  1. Open the invite email your agency sent you.
  2. Tap Accept invitation.
  3. You'll be taken to the account setup page.
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The invite acceptance screen with a password creation form.

Step 3: Set a password

  1. Enter a secure password — at least 8 characters, including a number.
  2. Confirm the password.
  3. Tap Create account.

Tip

Write down or save your password somewhere safe. If you forget it, use the Forgot password link on the sign-in screen.

Step 4: Complete your profile

After setting your password, you'll be prompted to complete your profile:

  • Profile photo — not always required, but helps site managers recognise you on arrival.
  • Emergency contact — name and phone number of someone to contact in an emergency.
  • Bank details — for payroll (account number and sort code). These are stored securely and used by your agency's payroll system.

Note

Bank details are never shared with site clients. They are only visible to your agency's payroll team.

Step 5: Wait for agency approval

Before you start receiving shift offers, your agency needs to verify your details, confirm your qualifications (positions), and check your compliance documents are in order. This usually takes 1–2 working days.

You'll receive a notification when your account is approved and you're ready to receive shifts.

Tip

Speed up approval by uploading your compliance documents as soon as possible. Go to Compliance in the app and upload any documents your agency has listed as required.

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