Subshift

Getting started

Your agency will send you an email invite when they set up your business on Subshift. This guide walks you through accepting the invite, setting a password, and finding your way around the portal for the first time.

Step 1: Accept your invite

  1. Open the invite email from your agency.
  2. Click Accept invitation.
  3. You'll land on the account setup page.
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The invite acceptance page with a password-creation form.

Step 2: Set your password

  1. Enter a secure password (minimum 8 characters, must include a number).
  2. Confirm the password.
  3. Click Create account.

Tip

Save your login details somewhere secure. If you forget your password later, use the Forgot password link on the sign-in page.

Step 3: Sign in

After creating your account, you're taken straight to the portal. On future visits, sign in at your agency's Subshift client portal URL with your email and password.

Step 4: Get oriented

The main sections of the portal are:

  • Dashboard — a live snapshot of upcoming shifts and recent activity at your site.
  • Shifts — request cover, view open shifts, and track which workers have been assigned.
  • Timesheets — review and approve workers' timesheets for shifts you've had covered.
  • Invoices — view and download invoices your agency has issued to your business.
  • Expenses — record any reimbursable expenses linked to a shift.
  • Positions — see which roles your agency has approved for your site.
  • Team — manage who else at your business has access to the portal.
  • Profile — update your company contact and billing details.

Note

Only positions your agency has approved for your business will appear when you request a shift. If a position is missing, contact your agency to have it added.

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