Creating a shift

Follow these steps to create a new shift. Once saved, Subshift immediately starts matching eligible workers and notifying them in priority order.

Step 1 — Open the create shift form

On the Shifts page, click New shift in the top right corner. A modal form opens.

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The 'New shift' button on the shifts list page.

Step 2 — Select a client

Choose the client that is requesting workers. Only active clients appear in this list.

Note

If the client you need is not listed, they may have been deactivated. Go to Clients, find the client, and check their status before creating the shift.

Step 3 — Select a position

Pick the role required for this shift from the Position dropdown. Only positions that are on the client's allowed list appear here.

Warning

If the position you need is not available for the selected client, you must first add it to that client's allowed positions. Go to Clients → [Client name] → Positions and add the position before returning to create the shift.

Step 4 — Set the date and time

  • Date — the calendar date the shift starts on.
  • Start time — the time the shift begins (24-hour or 12-hour format).
  • Duration — length of the shift in hours and minutes.

Tip

For overnight shifts, set the start time to the evening start and use a duration that spans midnight. The system handles overnight shifts correctly.

Step 5 — Set the number of workers needed

Enter how many workers are required in the Workers needed field. This creates that many individual shift slots within the shift group.

Step 6 — Notes (optional)

Add any instructions the worker should see before accepting — parking info, specific kit required, contact name on site, etc. These notes are shown to workers on their shift offer.

Step 7 — Save the shift

Click Create shift. Subshift will:

  1. Create the shift group and the required number of child shifts.
  2. Trigger the matching engine to find eligible workers.
  3. Begin notifying workers in priority order.

The shift immediately appears in the shifts list with a Notifying status badge.

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A newly created shift in the list with 'Notifying' status.

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